What is GDPR and what does it mean for Xenon Cloud

On this page, you can find all of the resources for GDPR and your account options with Xenon Cloud.

Do You Have Questions?

A list of frequently asked questions to help you understand how we handle GDPR.

When is the GDPR coming into effect?

The GDPR was approved and adopted by the EU Parliament in April 2016. The regulation will take effect after a two-year transition period and, unlike a Directive it does not require any enabling legislation to be passed by the government; meaning it will be in force May 2018.

2. Who does the GDPR affect?

The GDPR not only applies to organizations located within the EU but it will also apply to organizations located outside of the EU if they offer goods or services to, or monitor the behavior of, EU data subjects. It applies to all companies processing and holding the personal data of data subjects residing in the European Union, regardless of the company’s location.

3. What constitutes personal data?

The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organizations collect information about people.

4. What is the difference between a data processor and a data controller?

A controller is an entity that determines the purposes, conditions, and means of the processing of personal data, while the processor is an entity which processes personal data on behalf of the controller.

5. What is the difference between a regulation and a directive?

A regulation is a binding legislative act. It must be applied in its entirety across the EU, while a directive is a legislative act that sets out a goal that all EU countries must achieve. However, it is up to the individual countries to decide how. It is important to note that the GDPR is a regulation, in contrast the the previous legislation, which is a directive.

6. Where can I go to request my data be deleted?

You can visit our delete account page here.

7. I need to change data you have about me

If we have incorrect data for you, you can email our team at support@xenoncloud.org we will update the information you requested.

8. I would like to opt out of marketing from Xenon Cloud

If you would like to opt out of marketing from Xenon Cloud you can email our team at support@xenoncloud.org

9. Who can I contact if I have more questions or concerns?

You can reach our support team 24/7 by emailing support@xenoncloud.org

10. Where is my data stored?

We store all customer data in our cloud, our cloud is located in the United States. If you require your data to be stored somewhere else please email our support team at support@xenoncloud.org