How to take appointments on your website
Whether you are a salon or a doctors office sometimes you will need to take appointments on your website. In this article, we will walk you through taking appointments on your website and managing the plugins and software that do it.
Bookly is the most popular booking plugin for WordPress. Bookly allows you to sell appointments online and sync your calendar with Google Calendar. We have tested this plugin and have come to the conclusion that it is awesome. You can have a scheduling page set up and embed this plugin on it and allow users to make an appointment within 3 minutes and even have them pay for the appointment right on your website. The plugin is responsive so if the customer wants to book an appointment on their mobile device they can do that too.
You can customize the plugin with different types of booking this is perfect for a salon. For example, if you have a customer that needs coloring you can allow as much time as you need and then allot more time for them to get a blow dry if needed. You can have your customers book with certain staff too if you want. You can extend this plugin with 30 different add-ons for purchase. The best add-on is the Stripe add-on which allows you to accept credit card payments right in the form to book, there is also one for PayPal too.
If you are a dentist, for example, you can ask questions such as “When was your last appointment” here is a screenshot of that function.
You can explore more about this plugin here.
Booked is another solution for taking appointments online, it is not as popular as Bookly but offers a lot of the solutions it offers. Just like Bookly, you can take payment for bookings right from your site. What is great, is you don’t have to pay for an addon to have custom fields for your bookings, so you can ask screener questions such as when was your last appointment or ask how the customer heard about your business.
We like that you can easily customize the emails you send to customers who created bookings if you are experienced in editing code you can customize the HTML of the message too. Your staff can have their very own calendars too and advise customers to book directly with them which is a great feature. This plugin is fully translatable so you can choose the language of the plugin you want your customers to see, the customer can even choose to view the calendar and options in a different language if they wish to do that.
One of the best features of the plugin is the calendar view, it allows the customer to pick a day based on the calendar view instead of a list like Bookly. Your staff can manage their appointments directly and even assign a customer to another worker.
With this plugin, you get powerful support through help tickets for six months and can extend the support up to 12 months. You also get lifetime updates on this plugin which ensure you are always up to date with the new fixes and features of the plugin.
You can learn more about this plugin here.
Whether you run a 100 room hotel or a small bed and breakfast you can easily take bookings for your rooms on your website. While this is not for appointments it does help when you want to keep track of people coming and going.
“HBook will allow you to easily enable online reservation on your WordPress website. It is perfectly suited for anybody owning a business in the hospitality industry: hotel, B&B, holiday apartment, campsite… Thanks to HBook you will be able to add availability calendars, table rates and booking forms on your website in seconds!”
You can learn more about HBook here.
A few years ago our founder discovered this platform called SetMore for a client and has been a fan since. This is not a plugin but rather a software you can use for your website, so if you are running on another platform other than WordPress you can use this. With SetMore you set everything up on their website and then embed the software into a page of your choosing.
Intuitive appointment scheduling through your browser, desktop/laptop, or smartphone. Setmore empowers you to reach customers and manage your appointments online.
Automated text reminders ensure your customers keep their commitments, saving you the cost of miss appointments. Setmore Premium required – get started now!
Some of the features require a premium subscription but the free version offer s a lot of features as well.